One address, read by the person who builds PDF Cubby. No ticket numbers, no chatbot.
We usually reply within a day or two. PDF Cubby is run by one person, so it may occasionally take a little longer — but every message is read.
Write to usTell us which tool, what you were trying to do, and what happened instead. If it involves a specific document, describe it rather than attaching it — we would rather not receive your files.
You can cancel any time yourself from your account page, with no cancellation fee. If something looks wrong on an invoice, email us and we will sort it out.
Most of it is answered on the pricing page — what is free, where the limits sit, and exactly what Pro changes.
The privacy policy covers what we keep and for how long. If you want your account and its data deleted, email us and we will do it.